Customer Feedback 2008

“ Baie dankie. Afleweringsman was baie vriendelik en wyn 100% reg. Dankie vir die verandering met die labels. die komplimentere sjokolade was baie lekker en ‘n groot verassing. Sal definitief weer in die toekoms van julle gebruik maak. Dankie vir die vinnige aflewering. Groete.”

– Jan, Dec 2008

“ Hello Getwine Team, Thank you so much for my wine order, I must say all went very smoothly and your customer service is excellent! Have a wonderful Christmas and New Year! And I’ll definitely be sending an order off soon…its great doing business with you! Cheers .”

– Nina, Dec 2008

“ Thank you so much! I am really impressed with the service I have received :).”

– Lisa, Dec 2008

“ Excellent Service, thank you and well done !!.”

– Jason, Dec 2008

“ Thanks Lucinda for the good service, you beat your competitors to this one. Best regards.”

– Derek, Dec 2008

“ Dear Sir/Madam I would just like to say a VERY big thanku to you and your staff at GETWINE, especially Zane, who was incredibly helpful throughout. She sent me quotes, kept me updated on the progress of the labels, the wine and was extremely helpful in the label department as well. She should be commended on her excellent customer service. Thanku for the wine, it arrived this morning and all concerned were very happy. Have a great day. Kind regards,.”

– Richard, Dec 2008

“ Hi Guys Thank you, everything was received in perfect condition. Compliments to you and your team on the speed with which my order was received. Our entire office was most impressed and I am sure regular orders will be received from this source in future. I certainly will be making use of you guys in the new year. Many Thanks.”

– Grant, Dec 2008

“ Thank you very much for you follow up: Wine is delivered and I am very happy. Thank you for your swift dealings and prompt delivery, will do business again!.”

– Wesley, Dec 2008

“ Thank you for the great service. I ordered on Monday and received my 24 bottles on Wed. Great stuff!!!.”

– Natalie, Dec 2008

“ GETWINE should really do a seminar on service delivery to the rest of South Africa!!! You guys are OUTSTANDING!!!!.”

– Tristan, Dec 2008

“ Dear Getwine Team, Just to confirm our order was duly delivered in time. Thank you for the efficient service and good wine. You may be sure we will be back for more in due course. Kind regards,.”

– John, Dec 2008

“ Dear Johan, I am extremely satisfied with both the speed with which my order was processed, as well as the quality of the labels. It went down well as gifts at the party last night. Keep up the good work and thank the rest of the team as well! Regards,.”

– Riaan, Dec 2008

“ Dear Getwine Team I am sooooo impressed with my order. Thank you so much. You’ll definitely get more orders from me! Regards,.”

– Stephné, Dec 2008

“ Just wanted to say you guys Rock! I am really impressed by your absolutely outstanding service! You can definitely expect more orders from me in the future! Chao, all the best till next time..”

– Handre, Dec 2008

“ Just a quick mail to say thank you for your fantastic service! This was the first time I ordered wine from you – with a one week turn around time from ordering to delivery I am very impressed and will definitely be ordering again! Many thanks PS: Thank you for the Lindt chocolates – what a lovely surprise!.”

– Emma, Dec 2008

“ Well your service IS great and I am more than happy, thank you, which is why I use your service, and tell others about it!.”

– Michael, Nov 2008

“ THANK YOU, received my box of wine today WITH a slab of Lindt choc. DOES THIS GET ANY BETTER! EXCEPTIONAL SERVICE IMPRESSIVE I have a hundred more, but will stop here WELL DONE!.”

– Anita, Nov 2008

“ Baie dankie, die wyn is afgelewer en die diens was baie goed. Ek sien uit na die proetyd ….”

– Pieter, Nov 2008

“ I received everything in order – thank you very much. I’ll be using you guys again! Regards,.”

– Tiffany, Nov 2008

“ Dear Johan and the Getwine team, I would like to thank you for the excellent service I received with my order below, I ordered the wine on Friday 14 November and the wine was delivered to my home in Durban North on Monday 17 November, that is what I call great service. May your company go from strength to strength and you can be assured of my support. Kind regards.”

– Robin, Nov 2008

“ Thanks to all of you at GETWINE. The labels look great, and we certainly will be making more use of this facility. Thanks too for getting the wine here on time, and for the chocolate gift. Much appreciated Kind regards.”

– Larry, Nov 2008

“ You never fail to surprise me, when it comes to Client care. Thanks for the great service, and the good bargains from time to time. Regards.”

– Ilze, Nov 2008

“ I am very happy with the wine and the prompt delivery, thanks! Regards.”

– Yvette, Nov 2008

“ Thank you for your wonderful service, it’s rare that one gets decent service in this country, so I was pleasantly surprised 😉 I will definitely make use of your service in the future. And the chocolate was yummy! Although my wife hijacked most of it.. Thanx again.”

– Marius, Nov 2008

“ i am extremely satisfied with your wine, the labels and the service that I received from everybody that works for getwine was absolutely amazing!!!!!! Each and every mail that ive sent was answerd immediately – every question every request – quick and easy response – Licinda and Zane went out of their way to assist me to create the best looking wine gift I could EVER ask for!!!!! I already listed my comment on your website and I would recommend getwine anytime!!!! Thank you for a great experience in choosing our wine and designing our labels. It was great and a pleasure to be working with you.”

– Tilana, Nov 2008

“ Haai Johan Baie dankie – dit was die flinkste en vinnigste en beste diens wat ek bevoorreg was in ‘n laaaang tyd…! Skaars bestel, of hier stop die delivery van met my bestelling! Thanks Johan, soos altyd, vir puik diens!! Groetnis – terloops, klaar geproe (net vinnig) aan die Avontuur Saugv Blanc – LEKKER…!!! Gaan hom nou lekker koud laat raak vir vanaand se snoekbraaitjie. Tot volgende keer,.”

– Emma, Nov 2008

“ Good day, Thank you for the follow-up on our delivery. I would like to extend a thank you for the delivery, which was made exactly on the day we requested it to be delivered, as well as the friendly manner of your staff. We were completely satisfied with the delivery. Kind regards,.”

– Andri, Nov 2008

“ Thanks a mill – great service and great after sales reminder sms and email . Also thrilled with the chocolate surprise !!! Well done . Regards.”

– Tracy, Nov 2008

“ Hi,Well done an easy to use site with great follow up..”

– Jason, Nov 2008

“ I would like to thank you for your outstanding service, I received my order within four hours of placing it! It was a pleasure doing business with you..”

– Sean, Nov 2008

“ I am happy with your service and will refer a friend to your site. Excellent and efficient service i must say,.”

– Peter, Nov 2008

“ Dear Johan I was most impressed with Getwine and will certainly be making use of your services again very soon. Loved the extra, unexpected touch of the Lindt chocolate. The case of wine was a gift for a friend. It worked wonderfully well. Thank you. Til next time! Warm regards.”

– Tanya, Nov 2008

“ Dear Johan The wine has arrived safe and sound. Thank you for your excellent service, and also our thanks to Zane for the stunning labels. Kind regards.”

– Maxi, Nov 2008

“ Ek wil net vir almal baie dankie se – ons wyn het nounet hier aangekom en dit lyk stunning. Licinda en Zane – BAIE BAIE BAIE dankie vir al julle hulp, geduld en bystand – dit was ‘n plesier om saam met julle te werk en ek sal VERSEKER weer van julle gebruik maak en sal julle definitief aanbeveel!!!!Ek weet nie hoe om te beskryf hoe julle diens is nie – dis amazing!!!! Nogmals dankie!!!.”

– Tilana, Nov 2008

“ Hi Johan, This is just a short email to let you know how impressed I am with your organizations service. You sms’d me on Friday to let me know that my wine order was collected by the courier and it was on the way to me. It arrived yesterday. Then I opened the box to find my personalized labels which came out fantastically!!! I must thank Zane for her efforts in this regard. She dealt with everything quickly and efficiently and the job exceeded my expectations. I will be placing another order over the weekend because I have found this to be a great Christmas gift idea. Well done to you and your team! Regards.”

– Steve, Nov 2008

“ Service was excellent, no complaints from my side. And I will definately use you guys again! Thank you!.”

– Herman, Oct 2008

“ Dear Johan, Many thanks have received our order, as below. The labels look fantastic and the wine is of a very good quality. Our company will definately make use of your services in the near future. The total process was exceptionally easy and the service I received from your staff, brilliant. The fact that your staff assisted me in Afrikaans, my home language was even more surprising. Once again, thank you to the GETWINE team! Kind regards,.”

– Linda, Oct 2008

“ Good day Johan I received my order within 2 days of the confirmation that it has been dispatched The service I received from Get wine so far, is superb thank you Kind Regards.”

– Suré, Oct 2008

“ Dear Johan, Zané and Licinda Thanks a million for getting the wine delivered sooner. I have just received it. I know that I placed my order rather late, but the effort that you made for an earlier delivery is hugely appreciated. It is once again an absolute pleasure to order wines from Get Wine and the personalized wine labels look fabulous. Kind regards.”

– Dotti, Oct 2008

“ Dear Johan and the GETWINE team I am the most happiest customer you ever had. Thank you once more..”

– Martha, Oct 2008

“ Dear Johan and team Words are not enough to convey how I feel about your service. Yesterday, Tuesday at about 11:23 my order was delivered, I could not believe it when I arrived back from work. I am more than happy, you really made my family’s day. GETWINE you are the best, you rock!!! Thanks once more for your excellent, efficient and extremely fabulous service. I wish I could be near all of you to give you hugs and kisses! It is a pleasure to do business with you. Keep up the good spirit you have!! May you grow from strength to strength!! Thanks, ngiyathokoza, baie dankie!!.”

– Martha, Oct 2008

“ Thank you for the speedy delivery, as promised. Zanè designed a striking label and was most helpful. The gift was unexpected, but very welcome. Good service needs to be acknowledged! Regards..”

– Werner, Oct 2008

“ Great service….I’m VERY impressed. Keep up the good work. Yours Faithfully,.”

– Peter, Sep 2008

“ Hi Johan, Thank you very much for your swift service and the lovely chocolates. I am yet to crack the first one open as I may not know when to stop but am very happy with your service. Regards.”

– Russell, Sep 2008

“ Once again, wow….. What incredible service, ordered wine at 9:00 this morning and received the order at 11:00 the same day!! Thanks guys for such a fantastic service 🙂 Kind Regards.”

– Duncan, Sep 2008

“ Great service all round. Have received the order and am happily guzzling the wine so that I can order more. Regards,.”

– Matt, Sep 2008

“ Hi Johan I thought I would drop you a line just to complement you on Getwine. I have been ordering from you for about 3 years now. In fact I was the guy who spoke to you about adding credit card facilities to your site and sent you a few contact names. During this period I and the friends I recommended have bought over R30,000 worth of wine from you and you have rewarded me with R2500 worth of vouchers! Thank-you! Even though I have left Cape Town (I am currently in Nelspruit) I and my partner Marlize still order from you on a regular basis. It’s great to be able to get good wine at a reasonable price. Congrats again on keeping a great site going and all the best for the future.”

– Frank, Sep 2008

“ Hi there, all at Getwine! As always, your service is great and your prices even better- everyone I have recommended has agreed that you are highly rated!! Many thanks for a comfortable and pleasant method of buying wine..”

– Mary, Sep 2008

“ Hi there, I received the order and everything is 100% Thank you for the quick and efficient service! Regards,.”

– Ian, Sep 2008

“ Many thanks for an extremely quick and efficient service. If this is your standard we will certainly do more business in the future. Many thanks Kind Regards.”

– Rudi, Sep 2008

“ Hi there This is just to thank you for the prompt service and delivery of my order. The wine is great, love the Seven Oaks and everyone was ecstatic about the label. Thanks to Zane and everyone else who ensured it arrived on time!!! Thanks and regards.”

– Riekie, Sep 2008

“ The wine arrived in good condition; I was impressed with the speed at which the wine was dispatch. Thank you very much for the complimentary gift – much appreciate. Best regards.”

– Martin, Sep 2008

“ Wine arrived within 3 days of ordering. I must congratulate you on your excellent service..”

– Noel, Aug 2008

“ Thanks for the fast and accurate service / delivery. Just had the first bottle (driven by cab) and was pleased!.”

– Hans, Aug 2008

“ Geagte Johan & GETWINE Span, Ek wil net van hierdie geleentheid gebruik maak om jou en jou hele span te bedank vir die uitstekende en vinnige diens wat GETWINE aan hulle klante lewer. Ek het die betaling vir bestelling eers Maandag 18 Augustus gedoen en Woensdag 20 Augustus is die volledige bestelling veilige by my huis afgelewer. In vandag se gejaagte lewe is dit ‘n voorreg om te kan se ek doen nog besigheid met ‘n maatskappy wat klientediens so hoog op prys stel. Julle wyne is van ‘n baie hoe en goeie gehalte, maar ek dink julle diens is nog beter. Weereens baie dankie, sal nog vir baie jare een van julle kliente bly. Groete..”

– Chris, Aug 2008

“ Thanks! Great Service!.”

– Gene, Aug 2008

“ Good day Your service was excellent and really quick with no hassles. Best regards,.”

– Zelda, Aug 2008

“ Thank you so much, I received my order today. I was really impressed with your efficient website and your great level of service. The sms sent to let me know the order has been delivered was fantastic. In my business we really strive to give our clients the best possible service, so I really appreciate it when I deal with a company that has such great service. It is hard to find out there. Thank you so very much for the chocolate. What a lovely gesture. You can count on my support in the future. Kind Regards.”

– Patricia, Jul 2008

“ Puik diens. Dankie!.”

– Anoniem, Jul 2008

“ I have received my order – thank you very much. I am very impressed by the quality of the wine, the speedy delivery as well as the affordability of the product. Will definitely order again in future. Regards.”

– Edith, Jul 2008

“ I ordered the wine on Monday, received updates regarding the order, and much to my delight, received the box this morning. I’m very impressed with your level of service and you can count on my support in future. Many thanks.”

– Natasha, Jul 2008

“ Thanks for a great site that makes one of life’s greatest pleasures so accessible..”

– William, Jul 2008

“ I’ve ordered many things online for a number of years, and from a number of suppliers on various continents. I’ve received good service before, but nothing even comes close to the incredible experience ordering from your site. I fully support the “under promise, over deliver” principle, as clearly do you, because I never expected the 2-3 day delivery time to be reduced to 0 days. I placed the order yesterday afternoon, and was blown away when I received the call to ask if I could take delivery this morning. Highest compliments, and I will refer everyone I know to your site for any and all wine requirements!.”

– Paul, Jul 2008

“ You are really very very efficient.! It is a pleasure to do business with you..”

– Cyril, Jul 2008

“ Net eers om te noem ek’s regtig beindruk met julle diens!!!!!!!!! Ek’t my bestelling 3.42 Vrydagmiddag gestuur. Kort daarna het jou kantoor geskakel om my kredietkaart besonderhede to neem. Toe ek na 5 by die huis kom bel jy, en so teen 6.30 toe drink my vrou en ek Ingwe Ingwe!!!!!!! Beter kan ek nie voor vra nie!!! DIE WYN IS OOK SKITTEREND!! Ek sien werklik uit na verdere besigheid doen met julle. Opregte groete.”

– Deon, Jun 2008

“ Thank you, I’ve received the order. Most impressive – we’ll certainly use your service again!.”

– Conan, Jun 2008

“ Brilliant service – delicious wine! Greatly impressed – many thanks!.”

– Carol, Jun 2008

“ I am very happy with my purchase and with your prompt service and delivery. Thank you. Kind Regards.”

– Jo-Anne, Jun 2008

“ Thank you, what very efficient service! – now I hope the wine is just as good…”

– Peter, Jun 2008

“ Yet again ANOTHER speedy delivery – thanks Getwine for reliable and prompt service..”

– Wendy, Jun 2008

“ Hi, delivery service, label design and chocolates were great. Thanks! All that I can complain about is the headache of drinking all the wine!!! Regards,.”

– Jéan, Jun 2008

“ You guys are amazing. I didn’t think that swift efficient service such as yours existed in this country. I am truly impressed. Thanks so much! Kind regards,.”

– Sally, Jun 2008

“ Amazing – thanks for the prompt delivery!.”

– Steve, Jun 2008

“ my wine arrived yesterday afternoon. Thanks so much for following up so quickly. As alway your customer service is excellent..”

– Emily, Jun 2008

“ Hello It arrived timeously and the complimentary box of lindt was a real treat. Many thanks for a tremendous service. Regards.”

– Paul, May 2008

“ Once again, Getwine’s service has been absolutely impeccable and faultless I received my wine within less than 24 hours of placing the order. If only other organisations within South Africa could be as efficient! Kind regards.”

– Alex, May 2008

“ I would just like to say that I received my order and it was even earlier than I had expected. Everything was received in GOOD ORDER and I would also just like to say a special thanks to Zané Bezuidenhout who gave exceptional service wrt my labels. Get wine is a wonderful concept, AFFORDABLE and I would definitely recommend it to ALL my friends who are already so chuffed with my “STUNNING” invitations. Keep up the excellent service..”

– Pearl, May 2008

“ Hi Johan & Licinda, I would like to thank you and your team for your excellent service with regards to my recent purchase from you. I would definitely recommend Getwine to friends, family & colleagues. Regards,.”

– Carl, May 2008

“ Thank you for the delivery that took place earlier. Very professional. And the chocolate was a pleasant surprise. Regards.”

– Kristine, May 2008

“ Thanks! Excellent service! For interest sake do you have order minimums?.”

– Dall, May 2008

“ Very impressed by the service, Johan!.”

– Halvor, May 2008

“ I would like to thank you and your team for your excellent service. The wine is excellent and your service is outstanding! Thanks.”

– Anton, May 2008

“ Everything was great. I asked especially that it arrive before a certain time which was really cutting it fine and you guys came through!.”

– Sue, May 2008

“ I received my wine last week, thank you very much for the efficient and helpful service. The Labels look Fantastic ! I will definitely be forwarding your next news letter on to everyone I know with my recommendation..”

– Angela, May 2008

“ Baie dankie die wyn is nou net afgelewer dit was regtig uitstekende diens. Jy kan dit beslis doen, ons hou gereeld elke jaar in die Kaap in die Strand vakansie en dan besoek ons die wynplase, dit is so moeilik om groot hoeveelhede wyn aan te koop en saam te bring in die voertuig dus is GETWINE so gerieflik en bekostigbaar en dit wat ek tot dusver aangekoop het is rooiwyne uit die boonste rakke. Hou so aan GETWINE!.”

– Mariki, May 2008

“ Yes … thanks, the wine has been delivered. It is so nice to experience an actual delivery not just a promise..”

– John, May 2008

“ My sincerest and deepest congratulations on GETWINE’s birthday !!!!!!!!!!!!!!!!!!!!!!!!! I have truly enjoyed your “service/prices/emails/specials/fast deliveries and everything” else over the years !!!!!!!!!!!! GOOD LUCK for the future and send my best to all at GETWINE. Kind regards.”

– Andy, May 2008

“ Fantastic Customer Service – thank you, thank you so much.”

– Leigh, May 2008

“ Fantastic service, great wine. Pleasure doing business..”

– Richard, May 2008

“ Again, (on my n’th order !) everything went as smooth as can be. I do not know of any other on-line supplier that delivers goods from CT to PTA within 2 working days. A pleasure doing business with you. Thank you!.”

– David, May 2008

“ Thank you for good and extremely speedy service from you and your team!.”

– Linza, Apr 2008

“ Just thought I’d drop you a mail to say how impressed I have been with the prompt, professional,friendly assistance I have received from Zané Bezuidenhout in organizing the wine selection for a friend of mine’s impending wedding – in this age of call centres and online ordering it really is a pleasure to discover an organization that manages to keep all the convenience of electronic commerce while providing a genuine personal touch too. She’s a gem man! Please thank her on my behalf. Regards.”

– Patrick, Apr 2008

“ I would just like to compliment you guys. I only signed up this morning, and within a couple of hours I am in possession of my first 2 cases of wine. This is fantastic. Hats off to you guys for great, friendly service and an easy to web site. Well Done!.”

– Sergio, Apr 2008

“ Just to let you know that this was the first time that I have ordered from your site, and that I am very impressed with your service. I’ve already received my delivery, less than two hours after the order was placed. You’ll definitely have me as a repeat customer..”

– Alison, Apr 2008

“ I was very surprised with the great service that i received from you guys! Not that i expect anything less, but you really supplied a world class service. i ordered the wine on the Thursday, paid by bank transfer on the Friday (might have been Saturday) and then suspected to receive my wine only the following week (+- 8 days later). To my surprise, i came home that TUESDAY and found that the package have already been delivered!! Thank you so very much! Excellent service! Looking forward to doing business with you again!.”

– Gideon, Apr 2008

“ You guys are good. I ordered my wine on Friday, and it would have been delivered on Friday were it not for the fact that we close early on a Friday. But it WAS delivered today. And the invoices and everything were in order. Great site and nice business. Well done..”

– Dave, Apr 2008

“ Thank you so much for my order – got home after a ‘loooong day’ to find my favourite-ist wine on the planet waiting for me AND a very decadent slab of choc! Altogether a fabulous online shopping experience! Well done and thank you! Kind regards.”

– Melanie, Apr 2008

“ Order arrived last wednesday. Your service is as excellent as ever, which is more than matched by the quality of your wines. Kindest regards.”

– Eric, Mar 2008

“ Thank you for your good service and fast delivery!.”

– Elsabe, Mar 2008

“ Dear Everyone, Thank you for all your assistance regarding our order and Waybill. We received the 6 boxes of wine, today at 13h10. Your excellent service is greatly appreciated. Kind regards.”

– Karen, Mar 2008

“ got it!!! thank you so much for excellent and efficient service!!!! and the chocolate and pen! You will definitely be hearing from me again..”

– Vanessa, Mar 2008

“ Thanks heaps to both you and your team for a brilliant service. I have received the case you sent and all was in order..”

– Anton, Mar 2008

“ No problems at all! I could not believe it, but the order was delivered the day after I have placed the order. Thank you.”

– Elna, Mar 2008

“ Thank you for your great service!!.”

– Jacques, Mar 2008

“ Dear Johan Wegner & Getwine team, Order received without any problems. Thank you for the excellent service. Pleasure doing business with you. Regards.”

– Chris, Feb 2008

“ I received my order 12651 earlier today. Fortunately I was here when FedEx called, although the delivery note states “Thurdays only”. Anyway, it all worked out well. Just a huge “thank you” for the voucher and excellent service. My order could only have been read by you on Friday morning, and the wine is here 2 working days later. That is a wow! I’ll sample the good stuff later..”

– Anne, Feb 2008

“ HI All! Just to let you know that there was NOTHING WRONG with the order ! As usual, the service and delivery has been excellent ! Only one complaint : too few of the delicious nougat : My doggie also thinks it was stunningly delicious so there was less for me! As always, a Huge Thanks to you all ! You make my life so easy !.”

– Helen, Feb 2008

“ I am just so impressed with your service – thank you so much! You will be the table topic this evening at dinner – and I won’t stop talking about it in weeks to come. Congrats. Kind regards.”

– Shannon, Feb 2008

“ Voel genoodsaak om ontvangs te erken van die wyn wat ek bestel het en te laat weet hoe ingenome ons daarmee is. Die etikette lyk pragtig!! Baie dankie vir julle. baie professionele diens! Asook die Lindt-sjokolade boonop daarby!!! Baie dankie! Ek vertel vir al my vriende van julle wonderlike diens!!.”

– Retha, Feb 2008

“ Thank you for the fast response and a very good service. I have received my wine in time for a very good Valentine’s gift..”

– Maritha, Feb 2008

“ Thank you so much for the very speedy delivery and efficient service on my order last week. And thanks also for the chocolate and pen – the little extras were a nice touch. Will definitely use you again once I get through this case of wine, and have passed your details onto some friends. Thanks very much,.”

– Lorna, Feb 2008

“ You guys are amazing!!.”

– Gary, Feb 2008

“ I would like to THANK you for your EXCELLENT service. The wine was a gift for my parents back in SA. The were very happy and also commented on the speedy and pleasant service – Regards.”

– David, Jan 2008

“ I received the order and am very happy with the swiftness of delivery. Though I would have to wait 1 or 2 days longer for it but didn’t. Thanks again, everything is in order. Yours kindly.”

– Michelle, Jan 2008

“ A note to say thank you very much for the great service I received for Order 11992. From the updates on the processing of my order – to the delivery thereof, this was most appreciated. And the lovely surprise was that the order was delivered earlier than expected. Thank you again. Sincerely.”

– Dotti, Jan 2008

“ Hi There, I am always appreciative of fantastic service and work in this day and age. This is just a short message to thank you for the fantastic service i received from you guys. The delivery was super prompt and the small jesture of the chocolates was a great little touch for the festive season. I will be recommending you to all of my fellow wine enthusiasts / Guzzlers 🙂 I trust you have a fab new year and see you next year. Thanks again.”

– Duncan, Jan 2008