Customer Feedback 2013

“ Quite frankly I think your service is amazing. The wine I purchased yesterday in Hermanus, was delivered in Vermont (Hermanus) at 9.15am this morning. Congratulations!.”

– Michael, Dec 2013

“ Thank you for fantastic service! I put my order in at 830am and it was delivered at 1130am. Many many thanks.”

– Gail, Dec 2013

“ Good morning Johan & the GETWINE Team, No problems what so ever with the order, only praise and satisfaction for your team. Customer service of you caliber is quite a rare occurrence here in sunny South Africa. Thanks and I will order soon again.”

– Wilhelm, Dec 2013

“ I received my wine delivery yesterday. This is the first time I have used your selection and delivery service, and I am most impressed with its seemingly effortless efficiency..”

– Keith, Nov 2013

“ I have received my order thanks. I just have to mention what great service you deliver. I receive my wine within record time all the way to Musina..”

– Trudie, Oct 2013

“ Thanks for the prompt and efficient delivery of my wines and also your very helpful emails and sms’s informing me the progress of the order at each stage. I was very impressed by your total service..”

– Doug, Sep 2013

“ THANK YOU THANK YOU THANK YOU What I surprise I got five minutes ago when my doorbell rang and there was my order that I only made last night after 6pm. Service like that is what makes your company so great and such a pleasure to deal with, now I have plenty of good wine in time for the weekend..”

– Louise, Sep 2013

“ I just wanted to say what an excellent job you all are doing. This is the second time I have ordered from your company for our monthly office Braai, and the difference between Get Wine and many other suppliers in the same industry is like night and day!! It is quick and easy to place orders, dealing with your team when I had queries was a pleasant experience in itself, and the delivery is always so prompt! You guys are really FANTASTIC! Thank you very much!! Keep up the good work and EXCELLENT customer Service .”

– Kylie, Sep 2013

“ This was the first time I dealt with Getwine and thank you for the excellent service. Everything went very smoothly and well on time. Job well done and compliments on your efficiency and customer care. Many companies can learn a thing or two from this..”

– Richard, Sep 2013

“ The service received from your company is fantastic! Everything runs so smoothly and efficiently. Thank you for being so efficient..”

– Lindsay, Sep 2013

“ As a first time customer the service was superb. Efficiency and value wines are clearly your value proposition and I will certainly be logging on in the future. Many thanks for the unexpected gift and the chocolate which, combined with a Neil Ellis Granache, was delightful..”

– Phil, Sep 2013

“ We are so impressed with the excellent service we received. Not only did we pay a very fair price for the wine, but everything, from receiving the original advert, creating the profile, placing the order and the fast response and delivery, was done is a very professional manner. We will most certainly support your company in future. Thank you and kind regards,.”

– Celia, Aug 2013

“ Everything regarding the order was dealt with in your usual hassle-free and professional manner, thank you. It really is a pleasure to order wine from you!.”

– Johan, Aug 2013

“ I would like to personally congratulate you and your team on an exceptional service – something spoken about often, but rarely seen these days. From the manner in which your emails are presented, and offers made, to the fulfilment of orders and speed of delivery, the service is just exceptional. To then add a little slab of chocolate as a little surprise inside a case, was very special. Congratulations on what you have built here – may it just grow from strength to strength..”

– Ross, Jul 2013

“ Thank you very much for the awesome service, quick response and speedy delivery. Especially the nice chocolate you threw in there made our day. It’s the little details that make the difference and you guys certainly have that going for you. You definitely made a permanent customer out of me!.”

– Pierré, Jul 2013

“ I’ve received my order. Thank you so much for the great service. From placing the order , to having the design label prettied up and getting the order delivered. You are the best. Don’t get to order too often from you, but when I do it’s always an great experience..”

– Maliska, Jul 2013

“ Staggering service again. Well done to the whole team! I ordered wine from Bev in Little Iceland just before lunchtime yesterday and had received the goods at my office before 16h00 that same afternoon. I don’t know how you manage this, but keep it up – it can only be great for business!.”

– John, Jul 2013

“ This was the first time I ordered with Getwine and was very impressed. Your fast service and the attention to detail with the gift and packaging was fantastic! We are more than happy with our order and will never order anywhere else!.”

– Mandi, Jun 2013

“ Thank you very much, once again, for your prompt service and delivery of my wine order. It is truly a great and pleasing experience to order wine from you. Prices are excellent and the service even better. Do continue with your brilliant initiative and services!.”

– Rinus, Jun 2013

“ Our wine arrived two days after we’d ordered it and we are very happy with the wine. I wanted to tell you that we were very impressed by the wine tasting we attended in George last week. The people pouring the wine and explaining everything to us were very knowledgeable and charming and we thoroughly enjoyed it..”

– Philippa, Jun 2013

“ Thank you for this follow-up e-mail, but because your service is so fantastic, I have nothing to report other than that I think you are the best e-tailer in South Africa and I recommend you to all my friends, all the time..”

– Julia, Jun 2013

“ Thank you for the amazing , prompt & quick service from Getwine! It was so efficient that it makes one want to order more! Besides the Wine, Loved the service !~ Thank you, “Simplicity is the ultimate Sophistication” ~ Leonardo da Vinci ~.”

– Sofia, Jun 2013

“ I would just like to Compliment you on the most Fantastic and Speedy service and delivery !!! WOW what a pleasant change . Keep it up guys I will recommend your service to everybody I know!.”

– Michelle, Jun 2013

“ We were very impressed by your service . We only ordered the wine on 23rd and were worried that it would arrive in time for our party on the 1st June . We need not of had a concern it arrived on Monday morning . Also our friends loved the wine a real win. Thank you very much..”

– Mike, Jun 2013

“ I must express my appreciation for the effort that it took to get my wines delivered on Friday 24th May. The selection had been chosen to be available for a birthday party on Sunday, and the private bin cape blend proved to be very popular -4 bottles gone ! The Chardonnay was also well received..”

– Vernon, May 2013

“ The wine was received on time and in perfect condition. They were also great quality and at an unbeatable price – thanks again for great service..”

– Hendrik, May 2013

“ Got it, nosed it, tasted it ….. excellent! and as smooth as the ordering process, Thank You!!.”

– Roelof, May 2013

“ Thank you so much for the excellent service. The wine was delivered for both orders (70766 and 70808) and looks amazing. Everyone will be delighted. It was a pleasure dealing with you, and I will be back soon..”

– Bronwyn, May 2013

“ Order was received and I m very happy with the service I received. Mirrie was very helpful!.”

– Byron, May 2013

“ The situation is the same as in previous experiences doing business with you. I am most satisfied not only with your prompt service but also the quality of the wine bought from you..”

– Gerard, May 2013

“ CONGRATULATIONS to you and your team. I ordered this afternoon at about 2 P.M. and the wine was delivered to my door at 3.55 P.M…..amazing !!! Keep up the good work..”

– Peter, Apr 2013

“ Thanks so much! This was easy and your service excellent. I shall definitely make use of you again in future and tell my friends as well. Have a great day..”

– Annie, Mar 2013

“ Thank you for delivering my order this morning, as promised. Tyrone always does such a good job of delivering right to our wine-rack! Your superb service and excellent value wines are outstanding in what is often an average world. May your business continue to grow from strength to strength..”

– John, Mar 2013

“ Thank you for the excellent service. Everything was great! Special thanks to Joe and Mirrie who helped in greatly with the design and delivery. Have a great day,.”

– Rulleska, Feb 2013

“ I had to purchase wine for my mother’s 90th birthday celebration. I place this order on the Tuesday, never for one moment thinking that it would arrive in time for Saturday. What a pleasant surprise when it arrived on Thursday and saved me a shopping trip..”

– Darryl, Feb 2013

“ Just want to let you know I received the wine yesterday. Thank you for the gift and also the excellent service and fast delivery. I am very happy with the labels. You have a new customer for life.”

– Johan, Feb 2013

“ Wow what fantastic service. Ordered wine this morning and it was delivered a few minutes ago by a very pleasant gentleman. Thank you. I will definitely use this service again and will recommend you to friends..”

– Lesley, Feb 2013

“ Thank you for my order which was received sometime last week. Your service was remarkable I was even happier when I saw that the design was exactly what I had ordered. My husband and I will be very proud to give these to our guests. Once again, a big thank you!.”

– Thulisile, Feb 2013

“ I would like to thank you all for your very kind, helpful and efficient service in assisting me with the ordering of the personalized wine which I gave as a gift to my cousin and his wife for their wedding. The wine was a great success and very popular. I had several people ask about your services at the wedding and I passed on your details to them. Another person followed up with me this weekend and would like to arrange personalized wine for a corporate event. I recommended your services, and people, very highly. Many thanks..”

– Desirée, Jan 2013