Customer Feedback 2007

“ Thank you very much. As always a great service! Thank as well for the lovely bottle of Special Late Harvest.”

– Caroline, Dec 2007

“ Just to confirm that I have received the wine and am very happy with the order. I have already given out a couple of bottles out as gifts and the recipients have been most impressed. I will definitely be using Get Wine again. Kind Regards.”

– Jean, Dec 2007

“ Delivery time was more then perfect …. it is great doing business with Getwine, follow-up and service is out of the best I met in my 3 years’ living over here. Be sure I will continue shopping @ getwine in the next year,.”

– , Dec 2007

“ I have received the wine, and I am very happy with the service, I will use you again. I have forwarded your e-mail to some of my friends..”

– Fiona, Nov 2007

“ Thank you for your efficient and prompt service! It is a real pleasure to deal with you. Also many thanks for the chocolates – it is very much appreciated! Your service is first class. Keep it up!.”

– Ulli, Nov 2007

“ Dear Getwine Team, many many thanks for the excellent service, brisk delivery and the gift goodies! We were over the moon and so so impressed. Passed on your details to some lunch guests who were here as your wines arrived..”

– Erna, Nov 2007

“ I am amazed that the wine that I ordered on Monday has been delivered already. This is the sort of service that I expect from Japan, but do not often experience in South Africa. Well done and thanks.”

– Paul, Nov 2007

“ What kind of operation do you think you’re trying to run there? Since when (ANYWHERE!) does an order get placed on the internet AND DELIVERED 45 mins later? Surely that’s gotta be some kind of record! Well done and thanks..”

– Alan, Nov 2007

“ Thank you for the efficiency with which this order was processed. I will definitely recommend Get Wine to everyone I know and will continue to make use of your excellent service in the future. Kind regards PS: The nougat gift was SUCH a wonderful idea ! :).”

– Candy, Oct 2007

“ Thank you very much for a fantastic service and business! I placed my order last week, got the sms for dispatch over the weekend and my wines have arrived already! Wow! Can’t wait to enjoy them! Well done on meeting every step of customer satisfaction!.”

– Lindsay, Oct 2007

“ Dear Johan and GETWINE, I would like to express my happiness with the great service I received from you. Even though there was some confusion when it was delivered to my work instead of my home as I thought I had requested, your driver was quick to offer to take it home for me. I am impressed with this and the customer services I received, which I feel these days is absent in many business. I will definitely be buying from you again and also feel I can safely recommend GETWINE to my friends..”

– David, Oct 2007

“ 1. Received your mail shot at 0730 this morning having been recommended by Dave Eadie. 2. Registered myself on your system – 0740 am. 3. Placed Getwine as a benificiary on my internet banking account – 0750. 4. Ordered wine at 0800. 5. Confirmation received via e mail – 0805. 6. Wine arrived at my office – 1330. Now if that’s not impressive, than I would like to know what is. REALLY WELL DONE AND VERY MANY THANKS!.”

– Mark, Oct 2007

“ Thank you for the most speedy delivery service. My wines arrived quicker than i expected them, safe and sound!..”

– Wandile, Sep 2007

“ I was so impressed when I got the order today!! Thanks so much for the prompt attendance to the order and your help on Friday in changing my details. I can now sort out the labels and ensure that no last minute rush for my mom’s surprise birthday on Friday. PS: I will be ordering from you in future and will definitely be telling my friends about your business (well those I have not already told and who have signed up).”

– Vanessa, Sep 2007

“ Thank you for the prompt service and the free gift. I have tested the first bottle and am impressed. Hope this is the start of a fruitful relationship..”

– Paul, Sep 2007

“ Just to let you know that im a happy customer, will definitely refer your company to anybody..”

– Wincina, Sep 2007

“ Baie dankie vir die wyn en geskenk wat u afgelewer het. Ek wil u gelukwens met die uitstekende diens. Groete.”

– Tertius, Sep 2007

“ Thank you Thank you Thank you! My wine arrived today, and the chocolate, pen & fridge magnet is marvelous. Thanks for a great service!.”

– Kirstie, Aug 2007

“ just wanted so say thank you for your very efficient service. 1st time that I order with you and I’m very impressed……”

– Henrietta, Aug 2007

“ I signed up and placed my first order with you yesterday, and was amazed when the wine was delivered in a matter of hours. What great service! I will definitely be using you again and will tell my friends and family about your site..”

– Ken, Aug 2007

“ Thank you for your amazing service. Wow, less than 24 hours for delivery. Thank you..”

– Marc, Aug 2007

“ Just a short note to let you know how impressed we have been with your service. From the SMS to advise of delivery to the small gift, it has been a pleasure dealing with you. We will pass on the secret to our friends..”

– Ronell, Aug 2007

“ I can’t believe how quickly my delivery got to me the turnaround time was about 5 hours. So all I wanted to say was thanks for the quick and efficient service. I will certainly continue ordering wine from you and recommend you to my wine quaffing friends..”

– Wendy, Aug 2007

“ Hallo Johan en span, moet admit, ek is impress met jul flink diens – bestel laat gisteraand, kry my bestelling vandag – thanks, dink dit is GREAT!.”

– Emma, Jul 2007

“ Many thanks for the wine and lovely little gift. GETWINE is a fabulous service. Not the first time as I always have positive things to say about GETWINE. As well as the fact that Victor (hope that is the right name) is always super friendly and a pleasure to deal with!.”

– Mandy, Jul 2007

“ I just like to say that yours is the most outstanding service. The wine was delivered before I even got home yesterday having made the order during the course of the afternoon..”

– Murray, Jul 2007

“ My first mixed case of wine arrived safely today – thank you. And also a very big thank you for all the little pressies I found at the bottom of the box – a chocolate, a pen and a magnet!! I’m also receiving your newsletter which is great. Once again thank you for your service..”

– Barbara, Jul 2007

“ Just a short note – thank you for a most professional service! From logging on to ordering to feedback on the previous two steps – and having the wine delivered the next day! Well done, and keep up the good work!.”

– Niel, May 2007

“ What service!! My order arrived today only ordered and paid for it yesterday. Well done..”

– Derek, May 2007

“ Thanks for the excellent service from your company. It was the first time that I ordered wine from Getwine. What a pleasure to deal with a business that handles things in such a professional and efficient manner. I will surely recommend you to my wine lover friends!.”

– Hennik, May 2007

“ Thank you all for your fantastic service! I called to request urgent delivery yesterday – I only placed the order on Thursday morning and was thrilled when it arrived on Thursday afternoon! Thank you very much! I really appreciate the efficient service..”

– Taryn, May 2007

“ Ek wil net graag sê dat ek baie beïndruk is met julle vinnige diens. Ek het vanoggend wyn by julle bestel en dit is klaar afgelewer! Min dinge verbaas my deesdae, so hierdie is voorwaar verfrissend..”

– Hanli, May 2007

“ I am HIGHLY impressed by your great service and awesome products! Thanks you for the chocolate, magnet and pen. I have forwarded your site to ALL the people I know and told them how FAB you guys are! Thanks and regards.”

– Mel, May 2007

“ “Thanks for going the extra mile in checking that our labels would actually look great on the bottle! I am very impressed with your great service!”.”

– Abrie, May 2007

“ Ons het die wyne gekry, baie dankie vir die uitstekende diens. Getwine is definatief ‘n maatskappy wat aanbeveel kan word!.”

– Karien, May 2007

“ Just to inform you that the ordered wine was already delivered this morning.. amazing service. We absolutely will recommend you to friends..”

– Roger, May 2007

“ Just want you to know that I am very impressed with the speed of delivery and the professional service by the deliverer. Ordered yesterday at 12:30 and got the wine delivered at 08:15 this morning!.”

– Mike, May 2007

“ I must congratulate you on your delivery service. I placed the above order with you yesterday and within a matter of a couple of hours the delivery was at my front door. Most impressive. Well Done..”

– Raymond, Apr 2007

“ Baie dankie vir al julle moeite! Die wyn was ‘n groot verrassing, dit het beïndruk en dit is ‘n baie besonderse geskenk. Dit was ook baie betyds! Groetnis en alles wat mooi is daar..”

– Adrienne, Apr 2007

“ Thank you for such a quick response time to my placing the order..”

– Anne, Apr 2007

“ Thank you for such prompt service and lovely chocolate..”

– Jackie, Apr 2007

“ I just wanted to commend you and GetWine on your brilliant and efficient service! As I am sure you are aware service in Cape Town can often drive us crazy and in fact massively increase blood pressure!!!! So it was really a pleasure to order wine, request that GetWine calls me before they deliver the wine (thinking at the time that it was useless to even ask and that there was a 1% chance you would let me know when you were delivering!) and the very next day I received a phonecall from a very polite young man saying he would be delivering my wine in one hours time. True to his word they arrived one hour later with my wine and a Lindt chocolate (A brilliant touch!). And of course notwithstanding your prompt responses to my email requests! If only more companies could offer such a great service we would all be happier people!! Thank you and a really BIG well done for running such an efficient service, I will most certainly recommend GetWine to my friends and family..”

– Mandy, Mar 2007

“ Thanks for a fantastic service. I placed my order this morning and received my wine before lunch time! Loved the chocolate surprise!.”

– Maraleen, Mar 2007

“ I just wanted to thank you for your great service. My father-in-law called to say he received the wine early on Friday and was very impressed with the service, professionalism , packaging and the extra touches like the chocolate and pen. Now he can’t wait to taste the wine. I will definitely refer you to my South African friends who live overseas and still have family in SA..”

– Nicolette, Mar 2007

“ Thank you so much for the seriously speedy delivery – and the superb choc!.”

– Christine, Mar 2007

“ I cannot tell you how impressed I am once again (2nd order) – placed order this morning, it has just arrived now – have received email and sms to tell me that it has arrived. Even if the wine is not drinkable (which I doubt is the case), the customer service received will make up for any bad experience the wine might bring (which it won’t!). Keep it up – this is probably the best customer service I have received in my 14 years living in this country..”

– Arjan, Mar 2007

“ Great service! Thanks very much!.”

– Lindy, Mar 2007

“ Thank you for the prompt delivery and brilliant customer service. Much appreciated.”

– Alex, Mar 2007

“ I am very impressed by your service. Thank you very much. Have a nice day!.”

– Gerda, Feb 2007

“ Speedy Gonzalez delivered my wife about 75 minutes after I ordered it!! Thanks.”

– Roy, Feb 2007

“ I just want to say that I am SO impressed by your service and delivery. Not 15 minutes after I had placed my order, the wine was in my fridge! Great job, guys – have already told family and friends about you. Looking forward to buying more!.”

– Mandy, Feb 2007

“ FANTASTIC SERVICE! Your service has always impressed me, and it has been a pleasure dealing with your firm to date. Regards.”

– André, Feb 2007

“ That was superquick! Thank you.”

– Riaan, Jan 2007

“ Thank you very much for the superb service received today. I decided to order some wine ‘on the spur of the moment’, and without any effort the wine was delivered to my home within hours. And your driver/delivery man was friendly and customer orientated too. Thank you for your responsiveness and attention to customer service. I will definitely use your services in the future..”

– John, Jan 2007

“ Brilliant, thanks very much for the great service!!.”

– Bruce, Jan 2007

“ I just wanted to say thank you for the fantastic service that I received from you guys. I placed my first order on GET WINE yesterday, and the wine was delivered this morning, together with a Lindt Chocolate. You have a fantastic site and a very efficient and effective way of doing business, and I can’t stop telling everyone I meet about your site. Keep up the good work! Many thanks.”

– Ryan, Jan 2007

“ I was so surprised when I received my wines and complementary goodies yesterday, the 08 of January. It only took three (3) days from ordering to delivery. I was really surprised. I must say that the service is effective, sufficient and really working. I am approximately 1000KM away from Cape town, but if it takes me 3 days to receive my consignment, then GETWINE is my forever wine service provider..”

– Sandile, Jan 2007